SKOL Young Professional Network: Understanding the Client Perspective
What do clients really value when working with consultants?
Join SKOL YPN for Understanding the Client Perspective and hear directly from the client side about collaboration, project work and what makes a consultant great to work with.
Understanding the Client Perspective gives young professionals an opportunity to better understand the client side of consulting and design. This event will explore client perspectives on collaboration, expectations and successful project work, complemented by a consultant’s practical experiences and lessons learned from working at the client interface. The evening will conclude with networking with your peers in the industry.
The event will be primarily in English, with some content in Finnish.
Meet our speakers
Emmi Tourunen
Director of the Transport Network Planning Department, Finnish Transport Infrastructure Agency (Väylävirasto)
Tourunen has more than 20 years of experience in the infrastructure sector, particularly in planning and design. Her career spans roles in design consulting, construction, and from the client side. Since joining the Finnish Transport Infrastructure Agency (Väylävirasto) in 2012, she has served as a project manager, head of unit, and currently as Director of the Transport Networks Planning Department.
In her current role, she leads a department of approximately 50 experts across four units, covering the entire planning chain from transport system planning and network data management to railway planning, steering of planning processes, and real estate matters. She is responsible for the department’s overall performance and operational results.
Artturi Lähdetie
Infrastructure Manager in the Urban Environment Division, City of Helsinki
Lähdetie is the Head of Public Areas Services at the City of Helsinki’s Urban Environment Division. The service manages the city’s streets, parks and other public areas, delivers related projects and organises their maintenance. Lähdetie has extensive experience leading complex investment and infrastructure projects in public transport, urban development and urban structure. Before joining the City, Lähdetie was a Unit Director at Helsinki City Transport (Kaupunkiliikenne Oy), where Lähdetie played a key role in developing and building the Jokeri Light Rail and the Crown Bridges tram link.
Tomas Norrena
Growth Director of Industry and Building Services Engineering, A-Insinöörit
Tomas Norrena is Growth Director of the Industrial and Building Services Engineering division at A-Insinöörit, where he leads business development and growth related to the energy transition. His focus areas are emission-free and flexible energy production, energy storage, the hydrogen economy, carbon capture and utilisation, and bioenergy solutions. He joined A-Insinöörit in September 2026 from Sweco, where he worked in business development and sales, covering areas such as the hydrogen economy and industrial circular economy.
Program
15.30 Coffee
16.00 Welcome
16.10 Client perspective: Emmi Tourunen, Finnish Transport Infrastructure Agency (Väylävirasto) (In Finnish)
16.30 Client perspective: Artturi Lähdetie, City of Helsinki
16.50 Consultant perspective: Tomas Norrena, A-Insinöörit
17.10-19 Networking
The event is primarily organised as an in-person event. If you are interested in a remote participation option, please contact Vera Andersson.
For more information, please contact
